Customer service is an incredibly important aspect for any company. It has the possibility to make or break your brand image and can heavily affect brand perception in the form of online reviews or word-of-mouth recommendations. So it should come as no surprise that having an effective customer service system is mandatory for companies in all industries.
I’m sure you’re familiar with this scenario: A customer calls into a support line asking for assistance. You could invest in complex and expensive screen sharing software that does not work for non-software issues. For issues with tangible products or any trade work, use Sessio. Contractors can reassure their former clients by showing them exactly how to use their new air circulation system. Plumbers can help solve simple use-related issues with a simple phone call. The use cases are endless. With this extra service element, you can boost your company’s ratings with minimal effort.
When you use Sessio, you can explain and draw visuals simultaneously to make sure you and your customers are on the same page. Ultimately, the value will be dispersed between both the business and the client, as there will be time savings on both ends, not to mention peace of mind.
Sessio: the next standard in mobile communication. Now available on Android devices.